Privacy Policy

VENTAWAVE is committed to protecting your personal data. This policy explains what we collect, why, and your rights under UK GDPR and the Data Protection Act 2018. VENTAWAVE is the data controller.

What we collect

• Enquiry form details: name, phone number, email, business type, project details, budget (optional) and message.
• Ad attribution data: campaign parameters (such as utm_source) from the link you arrived through.
• Marketing cookies/pixel data: if you consent, the Meta Pixel collects information about your visit and actions (such as submitting a form) to measure our ads.
• Communications: messages you send us by email, phone or WhatsApp.

Why we use it

• To respond to your enquiry and provide a quote (legitimate interests / steps before entering a contract).
• To deliver and support your website (contract).
• To measure and improve our advertising (consent — you can withdraw it any time).

How long we keep it

Enquiries that don't become projects are deleted within 12 months. Client records are kept for up to 6 years after our work ends for legal and accounting reasons.

Third parties

• Web3Forms — processes and delivers our enquiry form submissions by email.
• Meta Platforms — Meta Pixel for ad measurement, only with your consent.
• Email and hosting providers — to operate this website and our communications.

Some providers may process data outside the UK; where they do, appropriate safeguards are in place. We never sell your data.

Your rights

You have the right to access, correct, delete or restrict use of your data, to object to processing, to data portability, and to withdraw consent at any time. You can also complain to the Information Commissioner's Office (ico.org.uk).

Cookies

See our Cookie Policy.

Contact

For any privacy request, email isdaternie@gmail.com.